- Why can't I create an account?
Please send us an email to
describing how far into the account creation process you were able
to complete as well as the error you received.
- Why can't I log in to my account?
Please verify that you are logging in with the correct password and username. We also recommend clearing your browser's cookies and temporary internet files and then try logging in again. Note: Mac users should use Safari or Firefox for the best browsing results. If you have already tried the methods above, check to make sure your profile still exists by finding your profile on the site. Also, look for comments you posted on your friends' profiles. If you cannot find your profile, it may have been deleted. Campusbug may delete profiles if they violate the site's Terms and conditions. You cannot retrieve a deleted account. You can Contact Us
- What happens if I forget my password?
You can retrieve your password by clicking here
and following the instructions. You will need to enter the email address that we have on file for your account. We'll then email you a new password to that address. Log in with the new password and you can change it back to your old password under Edit Profile.
- How do I change my email address?
Your e-mail address is found under "Account Information." Start by clicking on “Homeroom" in the top navigation menu from any Campusbug web page. Once in your “Homeroom" page, click on "Edit Profile," appearing in the upper left portion of the page, above your picture. You will be taken to your "Account Information" page. Once there, type in the new email address you want to use and click on "Save". You will receive an email to your new address asking you to confirm the email change. Follow the link in the email and confirm the code and your email will be changed.
- How do I change my password?
Your password is found under "Account Information." Start by clicking on "Homeroom" in the top navigation menu from any Campusbug web page. Once in your "Homeroom" page, click on "Edit Profile," appearing in the upper left portion of the page. You will be taken to your "Account Information" page. Fill out the "Change Password" section. Confirm your new password and click "Save". You can now log in using your new password.
- How do I change my personal information?
You may change your name, age, and/or add to the information on your Profile through "Edit Profile." Start by clicking on "Homeroom" in the top navigation menu from any Campusbug web page. Once in your "Homeroom" page, click on "Edit Profile," appearing in the upper left portion of the page, above your picture. You will be taken to your "Edit Profile" page where you may edit or add information from the following categories: display name, age, city, state, zip, areas of expertise, your headline, about you, interests, background, lifestyle, schools you've attended and companies you have worked for.
- How do I block a user?
To block a user you will need to visit that user's profile click 'Block User'. Blocked users can still view your profile, but they cannot send you a message or communicate with you. There is no way to prevent someone from seeing your profile.
- How do I unblock a user?
Login to your account, go to Account Setting and click 'Blocked List'. From here you can unblock whatever user you wish to unblock.
- How can I add anyone to the "My Friends" list?
There are two ways to add people to your personal list of friends found under "My Friends". First, you can invite new people to join Campusbug. If they sign-up through the invite link you send them, they will automatically be added to your "My Friends" list. Second, you can add anyone whose profile you see on Campusbug to your personal list of friends. From the profile page of the person you would like to add to your personal list of friends, simply click on "Add to Friends," found under "Contacting Me," in the section just below the person's picture. You may add as many people to your personal friends list as you'd like (some members have THOUSANDS of people on their personal list of friends!). Keep in mind, when adding existing Campusbug members to your personal list of friends through the "Add to Friends" link, the person you are attempting to add will be able to approve or deny your request to be added to your personal list of friends.
- How can I delete friends from the "My Friends" list on my profile?
To remove a person from your Friends List, start by clicking "My Homeroom" in the top navigation menu from any Campusbug web page. Once in "My Homeroom" page, go to "My Friend Space" and click "Edit Friends." You will see a listing of every friend on your Friend List. Click "Delete Friend" to remove that person from your Friend List. You may only delete one person at a time or click the box next to delete to delete multiple Friends.
- How do I add color, graphics, & sound to my Profile page?
Color, graphics, and sound to your profile page is easy and requires only a basic knowledge of HTML or CSS. Simply go to "Edit Profile" and enter the desired HTML coding where appropriate. If you do not know HTML or CSS, you can reach out and make a new friend by asking someone who has color, graphics, and/or sound on their profile page how they did it. People on Campusbug are friendly and always willing to help, so just ask! This is a great way to meet new people!
- Why is my profile page suddenly messed up? It has music, sound or strange graphics on it?
Your profile page may suddenly change and/or appear messed up for one or two reasons. Either you added some HTML code to your profile page improperly (i.e., forgot to close a tag, etc.), or someone else added an HTML Comment on your page. While only you have secure access to edit your own Profile page, others can place HTML code when leaving you a Comment on your Profile page. If you feel you have caused the problem yourself through improperly implementing HTML code on your Profile page, simply troubleshoot your HTML code to determine where the error is, and fix it. In the worst-case scenario, you may need to remove all your HTML coding (DO NOT delete your Profile), and start your HTML coding again from scratch. If the problem lies in a Comment that someone else left on your page, you can attempt to identify which Comment contains the HTML code, and delete it from the list of Comments on your Profile page. Though there is not always an easy way of identifying which Comment contains the embedded HTML code, you can often narrow it down by observing when the problem first occurred... i.e., if everything was fine until Comment "X" was added, then try deleting Comment "X" and see if the problem is solved. We strongly encourage you to attempt to resolve these issues yourself using the above solutions.
- How do I change my default picture?
Go to your “Edit Pictures” page. You will see each image you have uploaded click on one and you will have the ability to "Set as Default" then click "Save" and once saved click "Done" to finish. The image you "Set as Default" will be the image everyone sees as your profile picture.
- What happens to people who spam Campusbug?
Users who spam Campusbug will have their posting privileges revoked. If you see evidence of spamming, please flag the content or you can report it to us by sending us email at
- How do I report questionable content to editors at Campusbug?
We encourage users to flag any inappropriate content they see on the site. At the bottom of every question page we also provide a link to
. We encourage you to use this link whenever you see questionable content posted to the site. In your email, please provide information about the question, it ID number, and the reason you find the content questionable
- Where do I report underage users?
Users must be at least 14 to join. According to the TOS, if a user is under 14 and misrepresenting their
age, the account may be deleted. If you have sighted a user under 14 years of age on Campusbug, please
with the URL or friend ID number and we will remove it.
- Someone on Campusbug is cyberbullying me. What can I do about it?
If you are being bullied by another Campusbug member online, check the terms of service first. If the
bullying violates the terms of service, report it to
and the offending comments and/or
profile will be removed.
- How do I report a copyright violation?
If you believe that your copyright-protected work has been copied and posted on Campusbug in a way
that constitutes copyright infringement, please provide our Copyright Agent with the following information:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner
of the copyright interest;
(ii) a description of the copyrighted work that you claim has been infringed;
(iii) a description of where the material that you claim is infringing is located on the Website;
(iv) your address, telephone number, and email address; (v) a written statement by you that you
have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(vi) a statement by you that the above information in your notice is accurate and, under penalty
of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf. Please